1. From Setup, enter Knowledge Article Types in the QuickFind box, then select Knowledge Article Types.
2. Click New Article Type or edit an existing article type.
3. Enter the article types detailsFieldDescriptionLabel A name used to refer to the article type in any user interface pages.Plural LabelThe plural name of the object. If you create a tab for this object, this name isused for the tab.Gender If it is appropriate for your organization’s default language, specify thegender of the label. This field appears if the organization-wide default language expectsgender. Your personal language preference setting does not affect whether the fieldappears. For example, if the organization’s defaultlanguage is English and your personal language is French, you are not prompted for genderwhen creating an article type.Starts with a vowel sound If it is appropriate for your organization’s default language, check if yourlabel should be preceded by "an" instead of "a".Object Name (Read only) A unique name used to refer to the article type when using the Lightning Platform API. In managed packages, this unique name prevents naming conflicts on package installations. The Object Name field can contain only underscores and alphanumeric characters. It must be unique, begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores.Description An optional description of the article type. A meaningful description helps you remember the differences between your article types when you are viewing them in a list.Track Field HistorySelect this option to track the full history of an article and its versions.The system records and displays field updates, publishingworkflow events, and language versions for the master article and anytranslations.Deployment StatusIndicates whether the article type is visible outside Setup. In Development means that article managers can’t choose this article type when creating articles. Only select Deployed after you are done creating the article type.
4. Click Save.